Systematic Trouble Shooting Techniques

Every day we are each faced with problems to solve: the large problems can be intimidating and the small problems can be mind-numbing. Either way, there is no avoiding problems. You are in your leadership position, title or not, because you have the reputation for spotting and solving important problems while rallying others, and yourself, to action. However, every now and then a problem sneaks past even the best leaders and causes a stir. Where do you begin and how can you help deter the issue from becoming an even bigger problems.

The best outcomes usually come from problems that are dealt with early on. Problems can be identified in the early stages if you make it a habit to frequently ask peers and team members how things are going and what challenges, if any, they are facing. Encourage others to provide information on problems as soon as they arise. Be open to their input and suggested solutions, and thank people for bringing issues to your attention and allowing you the opportunity to address and resolve their concerns. Be sure to follow-through, or people will become reluctant to provide information as they may assume nothing will change.

Problem solving requires a high level of information about the issues and the needs of employees. This requires open communication. In order to become an effective problem solver, remember that this skill requires all parties to share control over the emerging solution. It also requires high level of experienced trainers who could develop the employees with the capability to see through problems and develop an approach to systematically address those. This is where we, with our highly experienced consultants help our clients develop a sustainable trouble shooting culture throughout their organization.